Logistics & Removal

Logistics & Removal

It is the buyer’s responsibility to remove their purchases from the auction site at their own risk, expense and liability during the time frame outlined in the auction terms and conditions. It is required that the buyer pack, crate, dismantle, load, ship, and convey the purchases from the auction site. It is also required that the buyer provide all equipment, tools, carts, manpower, and transportation necessary to accomplish this removal.

Picking-up and removing yourself
  1. Pay for your equipment in full.
  2. Receive a paid in-full invoice.
  3. After receiving a paid-in full invoice, determine if an appointment is necessary for removal. If so, make an appointment with your removal contact. If no appointment is necessary, confirm the location & removal schedule and arrive at that location to pick-up your purchases.
  4. Present your paid invoice to Comly’s on-site personnel.
  5. With Comly supervision, gather your purchases and remove them from the premises.
Get a price quote from a third party vendor for removal services:
  1. To obtain a price quote, contact a vendor directly. You may choose someone from our list of vendors, but be mindful that these companies are not affiliated with our company and are independent contractors. You should expect to provide them with the following information:
  • The name/date of the auction and location of the asset(s)
  • Description of the asset(s)
  • Ship-to address

We recommend that you insure all shipments.*

Using a third-party vendor to pick-up and remove equipment for you:
  1. Pay for your equipment in full.
  2. Receive a paid-in-full invoice.
  3. Determine with whom and how the assets will be shipped.
  4. Fill out a “Comly” agent release authorization form.
  5. Send a copy of that release and your invoice to your vendor and the auction office.
  6. If an appointment is necessary, have your vendor make a removal appointment.
  7. Ask the vendor to present your agent release authorization form to Comly’s on-site personnel.
How to determine services that you might need
Packing & Crating

Most assets purchased at an auction need to be prepared and packed before they can be safely shipped. Fragile equipment should be foam-packed or protected in bubble-wrap. Once items are packed or crated, they need to be prepared (forms completed) and handed to the carrier of choice.


Large, complicated machinery may need to be disconnected, disassembled, staged and loaded onto a truck. Riggers (machinery movers) can provide these services and may also be helpful in documenting the dismantling process and labeling connections in order to make set-up and reconfiguration more efficient on the receiving end.


These are companies or individuals who hand pack and load your assets into a van or truck and transport them to a specified location. They offer the same services as residential and commercial movers. Typically, this is the safest and most reliable way to move assets that do not require rigging.

Common Carriers

These are the transportation companies. Examples include FedEx, UPS, Airborne Express and DHL. Once assets are packaged, they need to be prepared for the carrier of choice: forms filled out, pick-up appointment scheduled, and physically delivered to the carrier’s truck.

International Transportation

Land, air, or ocean container transportation across international borders usually involves the additional complexities of specially prepared documents which enable goods to pass customs checkpoints without penalties or delays.

Where is my package?

Once our company, Comly Auctioneers & Appraisers, has released the equipment to the buyer-approved service provider, our company is no longer involved. Claims made after the equipment is released and signed-for should be made directly to the service provider or carrier.

What if something is wrong with the equipment I purchased?

Equipment offered through our auction is sold on an “as is, where is” basis with all faults and without representation or warranty of any kind whatsoever. For this reason, your pre-sale inspection is critical and you should perform whatever due diligence you believe is necessary prior to participating in an auction. Once you are the successful bidder, you are obligated to complete your purchase of the subject equipment by paying in full and removing the goods within the specified time. If you are using a vendor, take the time to explain to them what you expect, what they should look for, and to call you if there are any questions about the equipment. During checkout, you or the vendor should physically inspect the equipment to confirm that it is what you purchased. Without exception, positively no refunds or credits for shortages or claims will be considered after the goods have left the premises.

Riggers, Movers, Carriers

In some instances, we will provide a list of riggers available for a particular sale. This list is available on the auction details page for that sale.

General List of Riggers/Movers/Carriers

Removal and rigging are at the purchaser’s own expense, risk and liability. A certificate of insurance for $1,000,000.00 naming Wm. F. Comly & Son, Inc. (Comly Auctioneers & Appraisers) and Seller as additional insured entities must be presented to the auction company for all heavy rigging requiring the use of forklifts, cranes, etc., whether performed by the customer or a rigging company. The auctioneer has the right to reduce or eliminate these requirements at his sole discretion. We have recommended the following rigging companies in the past: