Do not want the item that I won at the auction anymore. Do I still have to pay for the item?

Yes, the auction is a binding contract and you are responsible to pay for the items that you purchased.

Will my bid deposit be refunded if I am not a successful bidder?

Yes, if you left a deposit and were not a successful bidder, your deposit will be refunded.

How will I know if I am a successful bidder?

You will be notified by email if you were the highest bidder at one of our online or webcast auctions.

Can I watch an online auction without registering to bid?

Yes, you may choose the ‘View Only’ option to watch. You will not be able to place bids unless you register for the auction.

What does “sold by the each” mean?

Sold by the each, means that you multiply the quantity in each lot by the purchase price. For example, if there are two doors in a lot and the highest bid is $100, the total purchase price is $200 ($100 x quantity of 2 = $200). The highest bid is not the price for the… Continue reading What does “sold by the each” mean?

What are the bidding terms?

Every auction will have slightly different terms and conditions. Please read these carefully before bidding.

What if I can’t make it to the in-house or online auction?

You may submit an absentee bid while attending an inspection or you can email the absentee bid form to auctions@comly.com. Please read our terms and conditions carefully.

Where do I register for an auction?

Registration is usually near the entrance of the auction. You will have to fill out the registration card with all of your contact information.

What do I need to register?

Please bring two forms of identification and a credit card (Visa, Mastercard, or Discover) or cash for your deposit.

Do I need to register for the auction?

Yes, you must register for every new auction whether its online or on-site.